Asia Pacific

How Travel Tech Works

The ecosystem

Who connects a traveller to a trip?

Between the airline, hotel or tour operator and the person booking sits a layer of technology that helps supply find demand. Switch between leisure and business travel to follow the flow, or select any player to see what it does.

Supply
Connectivity
Distribution
Demand

Select any player above to learn more.
Asia Pacific impact

What travel tech adds to the region

Research by Oxford Economics, published by Global Travel Tech, estimates what online travel distribution contributes to economies across Asia Pacific.

975,000
additional jobs in Asia Pacific supported by online travel distribution in 2019
$15.5bn
additional GDP in Asia Pacific in 2019: $6.0bn direct, $9.5bn indirect and induced
$7
lower average nightly hotel rate in Asia Pacific attributable to online travel agencies in 2019
80%
of guests booking through an online travel agency come from outside a property’s usual source market

Independent hotels win a bigger share

Share of hotel bookings in Asia Pacific going to independent (non-chain) hotels, 2021

Via online travel agencies58%
Across the whole market34%
1.7–1.9×Online travel agencies sent independent hotels between 1.7 and 1.9 times their share of the wider market in every year from 2019 to 2021.

Rural bookings are rising

Rural booking index for online travel agency bookings in Asia Pacific, 2012 to 2021

871001121062012201520182021

Rural bookings rose well above trend in 2020, as travellers looked beyond city centres.

Source: Oxford Economics, as published by Global Travel Tech, ATTIA’s sister organisation. The 80% figure is global.

Why it matters

Benefits across the whole travel chain

01

Transparency

Compare options across many providers by price, location, timing and more, with reviews from fellow travellers.

02

Trust

Credible listings and secure payment, especially valuable when booking in an unfamiliar country, language or currency.

03

Better value

Price comparison and competition put downward pressure on prices for travellers.

04

Reach for small businesses

Independent hotels, homes and operators reach guests worldwide on a pay-per-performance basis, without large marketing budgets.

05

Spreading the benefits

Lesser-known and rural destinations get visibility, helping spread visitors beyond crowded hotspots.

06

Shared insight

Data and analytics shared with suppliers and destinations help inform tourism strategies.

Innovation

New ways to travel, built on travel tech

Virtual interlining

Connects flights across airlines that have no traditional partnership, creating new routes and more competitive fares.

Cross-fares

Integrated pricing that combines different transport providers into a single, cost-effective itinerary.

Multimodal travel

Flights, trains, buses and taxis in one plan, making lower-impact route choices easier.

Smart search and AI

Filters and AI assistants that turn complex needs, like travelling with children or a pet, into a few clicks.

Working with policymakers across Asia Pacific

ATTIA shares industry expertise to help governments shape policies that let travel and technology grow together.